Jay hails from the "City of Smiles" in the Philippines and holds a Bachelor's Degree in Interdisciplinary Studies with majors in Multimedia Arts and Psychology.

Her journey in Dubai began in 2017, and over the course of her professional career span for more than seven years, she has gained valuable experience in various roles, including Human Resources, Sales, and Customer Service. This diverse background has shaped her into a well-rounded individual.

Jay has devoted a significant portion of her career to the Holiday Homes industry, demonstrating exceptional proficiency in tasks ranging from property onboarding, operations and to managing guest reservations. Throughout her extensive professional experiences, she has honed her ability to provide outstanding service to guests and customers, consistently earning high-star ratings.